To help you better understand our services, here are some answers to our common questions. Hope it's helpful to you.
Didn't find the answer? You can send us an email at:jack@teruimachine.com
Are you manufacturer or distributor?
We are manufacturer,welcome to visit our factory.
How to choose the machine I want?
Firstly,please correspond to the worktable travel and cutting thickness according to the size of the work piece to find a suitable model;Secondly,please check if precision and roughness meet your requirements;(Our TRS series machines have much higher precision and better finish)
Our country’s voltage is three-phase 220V(or single phase 220V,or other voltage), machine's voltage is three-phase 380V, can you change the voltage?
Yes, please tell me the voltage you need,we will change it.
How can I get technical support if I buy your machine?
We have detailed instructional videos, even if novices can operate by watching the videos.Please search for Taizhou Terui CNC Machine Co.,Ltd. on YouTube for more videos!
How about after-sales service?
Free replacement of damaged parts during the warranty period,replacement at cost price after the warranty period; If any problems,we will provide you with solutions quickly by shooting videos or other ways.
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If you are looking for more information on our services, or how we could potentially help, we would love to hear from you!